- Sleeping on the Job. One vulnerable group are high tech employees caught up in the mercurial, "24/7" IT work environment, especially those who literally stay at work around the clock. Not only are these folks exhausted from the hours and demands, but too many truly don’t have a life. Friends and family, relaxation and recreation are forever on the back burner. And when suddenly informed that their contract is over or the project is completed and services are no longer needed…talk about an implosion. Now exposed on the front burner is the beleaguered employee’s burnout process which has been simmering and eroding from within. There’s no spare energy and emotional resources to withstand the termination blow. Not to mention the sense of injustice and outrage: "How can you make me a sacrificial lamb after all I’ve given to the company, after all I’ve sacrificed in my life for you." (As we indicated earlier, burnout is less a sign of failure and more that you have given yourself away.)
- Breakup of a Marriage. Being confronted with an additional major trauma, for example, both losing a job and the dissolution of a key relationship, will also grease the grief to depression track. For years research has shown that the more change-related stressors experienced in a time-limited period, the greater likelihood of some physical illness or mental disturbance. Not just a layoff or downsizing but even positive changes such as a promotion can heighten stress: higher performance expectations, new authority roles or collegial relations, etc. Too much change, too fast can induce a feeling of being overwhelmed, a feeling of being out of control – "future shock." And if these vulnerable feelings persist, the shaky/quicksand ground can quickly turn from "The Big Muddy" to having you trapped in "The Big Moody."
- Past Traumatic Loss Experiences. One of the consequences of prolonged or sharply acute stress is a wearing down or the sudden snapping of our psychological defenses. These defenses keep memories of painful events and the concomitant disturbing emotions out of everyday consciousness. When cracks develop in your defensive armor brought on by the stress of loss or separation (such as losing a job or mate) then past associations to previous losses, abandonments, rejections get stirred. Now a judgmental boss in the present starts more consciously reminding you of a former harsh supervisor, or perhaps a critical parent or a devaluing spouse. Especially if these past hurts and humiliations have not been sufficiently and successfully grappled with and grieved emotionally the result, again, is a depression predisposing mourning process.
- Battered Employee/Spouse Syndrome. Sometimes an employee (or spouse) who has been subjected to a pattern of verbal and emotional trauma (not to mention physical abuse) does not know how to set limits and fight back, or does not believe that leaving the abusive scene is an option. This person is definitely vulnerable to helplessness, worthlessness and passivity. In the work setting, when management does not believe they can force out an employee, or they don’t want to directly fire the person for fear of legal consequences…an insidious game may ensue. The targeted individual may be subjected to subtle forms of hostility by management or by a management surrogate. Perhaps management tolerates or ignores the baiting of the employee by colleagues. Even when the harassment seemingly isn't blatant it can be a legal issue if management should have known about the harassment and interceded. However, taking companies to court still can be another "holy grail" quest. Any of the above scenarios can break down an individual’s will, spirit and health.
- Illusion of Security and Age Anxiety. In a rapidly changing, paradigmatic shifting economy – from the industrial to the informational/high technical – all folks but, ironically, many early computer trained or science degreed professionals may find themselves frighteningly out of date. Having created a seemingly secure position, for example, evolving mainframe expertise, once laid off these professionals suddenly feel like they’ve been dropped off on the moon. Compared to when they were last doing job exploration, the current IT field, gravity and atmosphere is so profoundly different. It literally is a shock. First there are the unanswered telephone calls and resumes mysteriously lost in the job listings black hole. Then there’s the constant refrain: "You need to upgrade your skills and certifications."
- Multiply Downsized. A particularly at-risk individual is the member of the increasingly large horde known as the "Multiply Downsized." This creature is often found in the engineering, aerospace and rapid startup-rapid fold IT industries, as well as in an array of government agencies. After awhile it appears this employee’s main mission is as a statistical artifact in a restructuring process. Of course, some folks who have survived several layoffs or downsizings develop a thick skin – "been there, done that." Their transitional radar is finely honed and now the battle veterans know to jump ship before it crashes into the restructuring iceberg.
- Addictive Patterns and Depressive Propensities. Finally, two other susceptible classes of individuals for pathological grief are people who:
Often the most important lesson of this burnout-depression trauma is that, "Life Is Not Fair." Ultimately, we must learn to stand up for our psychological integrity and physical health. If we don't, the risk is predictable: the line between grief and depression can be too readily burnt into oblivion.
And when an embattled employee hangs on trying to fight the system without sufficient financial and legal resources, the result, too often, is a greater deterioration of his or her physical and mental states. Once the proverbial backbreaking straw event occurs through trumped up dismissal, outsourcing or from the employee finally giving up the fight the endgame is predictable. Grief is overwhelmed by "battle fatigue" or the individual collapses in a heap of depression.
Of course, this scenario is a bit less daunting than the one for a basically middle aged computer virgin; just the thought of becoming computer literate can throw such an individual in a phobic or panic state. And, not surprisingly, age is a significant job/career factor even for those not technophobic. Frequently, a number of old timers in the computer field or (or post-40 year old newbies to IT) bemoan age discrimination in what’s increasingly perceived as a Gen X run world. Once again, when psychological, educational and socioeconomic forces are conspiring against you (or are perceived as such) the boundary line quickly dissolves between grief and depression.
However, the almost universally vulnerable employee is the one who has left a hometown, sold the house, said good-bye to family and friends, moved alone or with family to a new section of the country for a "great opportunity"…and within six months the promised land/position has disappeared once again in the disorganizational black hole. This hole is more than unsettling; it's particularly dark and bleak. In fact, the person may not have fully grieved a previous downsizing (whether as organizational outcast or survivor) and may have been on the edge of depression before the latest transitional trigger.
a) routinely use addictive behavior – drinking, drugging, smoking, eating, cybersexing or "romantasy" obsessing," gambling, etc. – to avoid or numb painful emotions and difficult problems. This medical illness and/or escapist defense mechanism not only can be inherently toxic (for example, when abusing substances) but it impedes the chance for developing and shaping cognitive-affective muscles. Psychosocial maturation is retarded by a pattern of avoiding analytic, emotional and interpersonal problem-solving.
Invariably, an addiction process that may have blocked out existing depressive signs and bottled-up rage, or numbed low self-esteem, etc., is no longer able to shut out or deny the "no exit" separation trauma. You have to deal somehow with the loss crisis. (I suppose a deadly overdose is a tragic exception.) Psychological defenses and addictive escapes, as well as the grief process itself, are overwhelmed. Massive depression, psychiatric breakdown or withdrawal may quickly ensue, and
b) people with a genetic/family predisposition to clinical depression who are not receiving proper medical/psychiatric treatment. These folks tend to be acutely sensitive to loss, emptiness and abandonment, to shame, humiliation and rejection. A history of having difficulty directing and sustaining energy and attention, seemingly a lifetime of self-doubt, feeling like an impostor, procrastinating, not completing projects or meeting goals, running from commitments, etc., all obviously shed light on the aforementioned sensitivity and vulnerability. Again, the boundary between grief and depression most likely has rarely been demarcated.
Clearly, a multi-pronged bio-psychosocial intervention is necessary for confronting major loss, for tackling comprehensively situational or clinical depression. The intervention goal is to help the wounded individual gain the emotional stamina to embrace and evolve through the natural grief process. Some combination of individual grief counseling, support group, couple counseling or family therapy, medication, exercise, relaxation or meditation, diet, assertiveness training and career counseling or retraining may well be needed. My personal recovery motto is not for the faint of heart:
For the phoenix to rise from the ashes
One must know the pain
To transform the fire to burning desire!
Finally, here’s a closing strategy for confronting loss and grief as well as situational and/or clinical depression. And the source of the inspiration shifts from the poetic to the alphabetic. By understanding the dynamics of distress, burnout, grief and depression and by applying "Practice Safe Stress" tools and techniques every day you will, for once, be proud to have earned an "F"...actually, six of them. May you successfully engage the path of "The Six 'F's of Loss and Change":
- Shaking or breaking up life's puzzle; letting go of a familiar past,
- Confronting and channeling the anxiety of an unpredictable future,
- Grappling with a loss of identity and integrity, with a loss of self-esteem and pride...with a loss of face,
- Exploring and generating new resources -- environmental, informational and psychological -- for evolving a new focus,
- Seeking and being open to feedback, both challenging and affirming, such as a variety of TLC -- "tough loving care" and "tender loving criticism" -- throughout the grief and rejuvenation process, and
- Trusting in higher power faith, from a belief in a transcendental power to the synergy and confidence instilled by participating in a vital support group or counseling/coaching relationship.