The Senior Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our customer's expectations by creating a positive experience with each customer interaction. Responsibilities Resolves

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Criminal Investigation, Tech Operations & Investment Services (TOIS) The following are the duties of this position at the full working level Provide technical guidance during a significant local project in d

Partners with internal staff, plan sponsors, advisors and other company representatives to provide a positive customer experience, creating value with every customer contact in a cross functional environment that includes, but is not limited to, establishing new and integrating existing plans to PAi for third party administration services. Competencies Team Success Custom

include Tier II over the phone and remote access troubleshooting and support for Technicians in 50+ US states and territories Analyze physical security system performance and recommend improvements Resolve complex system issues for physical security systems and networks Communicate with customers, manufacturers, vendors and technical specialists Troubleshoot system perform

Responsible for the management, maintenance, support and development of Palmetto Goodwill's Human Capital Management System. This integrated system provides information, reports, and analytics to support a wide variety of business and compliance needs. Responsibilities include building, designing, and implementing modules, as well as data management, report support, compl

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Criminal Investigation, Tech Operations and Investment Services The following are the duties of this position at the full working level. Review proposed new systems, networks, and software designs for potential s

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Provides direction for monitoring all program phases to integrate existing and future systems into new business systems, including identifying, acquiring, and allocating resources; ensuring ti

Sigma Defense is seeking an Senior Systems Specialist to work on an upcoming Navy contract in the Charleston, SC area. This is a contingent position that is pending award of contract. This means that the position is subject to the successful awarding of a contract and will be confirmed once the contract is finalized. The candidate selected for this role will be offered th

Field Service Technician Job Locations US SC Summerville ID 2024 2645 # of Openings 1 Type Full Time Overview The Field Service Technician assumes a high level of responsibility early. Successful Field Service Technicians are fast learners, self motivated and independent workers. They have the ability to work under pressure and the willingness to work in varying condition

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opp

What you'll do The Field Service Technician (FST) role is responsible for the implementation, installation, service, support, and training of Automation & Robotic Systems for our clients in highly diverse industries. An FST's primary responsibility will be to ensure new system installations are performed successfully by applying and tuning system variables to the pre defi

System Administrator IV Please Note This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need. As a System Administrator IV at Cherokee Nation Systems Solutions (CNSS) in Charleston, SC, you will play a critic

IT/Computer Specialist III Please Note This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need. As an IT/Computer Specialist III at Cherokee Nation Systems Solutions (CNSS) in Charleston, SC, you will play a

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Develop policies, procedures, and strategies that ensure optimization and integration in the installation, configuration, and maintenance of the Unisys operating systems environment on a major