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We are hiring Servers!
We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
* Maintains a calm demeanor during periods of high volume or unusual events
* Make decisions and solve problems in the interest of 100% guest satisfaction
* Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
* Maintains a clean and organized workspace
* Maintains regular and punctual attendance
* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
* Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Behaviors
Thought Provoking - Capable of making others think deeply on a subject
Loyal - Shows firm and constant support to a cause
Team Player - Works well as a member of a group
Dedicated - Devoted to a task or purpose with loyalty or integrity
Leader - Inspires teammates to follow them
Functional Expert - Considered a thought leader on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Innovative - Consistently introduces new ideas and demonstrates original thinking
Motivations
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business
Self-Starter - Inspired to perform without outside help
Job Security - Inspired to perform well by the knowledge that your job is safe
Peer Recognition - Inspired to perform well by the praise of coworkers
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Goal Completion - Inspired to perform well by the completion of tasks
Financial - Inspired to perform well by monetary reimbursement
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Experience
2 years: Hotel/Upscale Dining Preferred (preferred)