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Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).
The anticipated salary range for this role is between $145,000.00and $169,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.
It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.
The Process Improvement and Automation Manager will be responsible for leading Jenius Bank operation efforts to leverage RPA and process improvement techniques to enhance operational productivity and increase customer satisfaction. This position will work proactively to improve performance across Jenius Bank functions by working with subject matter experts and leadership to define potential use cases for RPA and continuous improvement efforts. The leader must be innovative and a forward-thinking problem solvers with a thorough understanding of the different operational functions Jenius Bank performs. They must be capable of independently driving use case identification, documentation, testing and deployment of operational enhancements.
- Responsible for scoping, designing, developing, deploying, testing, and monitoring Robotic Process Automations across Jenius Bank operations using the UiPath platform
- Responsible for collaborating and communicating effectively with various stakeholders to define processes and prioritize list of potential process improvements
- Proven ability to solution designs, leverage best practices, and all available tools/ resources to optimize end solution
- Deploy, Maintain, Troubleshoot and resolve issues in existing bots deployed
- Bachelors degree or equivalent experience
- Minimum of 7 years of experience in Operations, Process Improvement and/or Automation
- Ability to project manage the development and rollout of new bots.
- Responsible for working within a fast-paced environment as part of a team to design, build, and support bots.
- Technology skills such as knowledge of Excel and macros.
- Advanced knowledge of MS Word, Excel, PowerPoint.
- Prior working experience with UiPath
- Six Sigma Black Belt
- Preferred UI Path certification
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.