Summary of Duties Work with Business Analysts, Scrum Masters, QA Analysts, Product Owners, and other cross functional resources to define and deliver business impacting projects. Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented. Perform process mining in order to create techni

Facility Support Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Change Management Leads change management projects and strategies including development, execution, and direction of multiple projects concurrently. Formulate innovative strategies that integrate seamlessly with business objectives, mitigating potential risks, and minimizing operational impact. Conduct stakeholder analyses and assess change impacts to develop tailored com

Operations Support Addresses operational client service questions and inquiries. Researches, resolves, and communicates updates to the appropriate parties. Assists with time sensitive operational projects and deadlines. Ensures all unsolicited client trading requests are executed correctly and in a timely manner. Account Servicing Creates, maintains, and updates client ac

The essential functions of the job include, but are not necessarily limited to, the following Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Identifying Requirements Works with internal stakeholders to help define requirements and communicates them using specifications, reports, project plans, or other forms of documentation. As the primary interface between the Business and Technology you will be required to analyze and validate published Business Requirements to be converted to system requirements allowing d

Service Handles complex, escalated, or time sensitive issues and requests. Determines target needs and provides resolution while maintaining a high standard of service. Establishing and ongoing maintenance of commercial loans, researching and balancing sophisticated information; and is a critical point of escalation particularly within the Participation/Syndication Loan s

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Support senior leaders in the execution of large, syndicated loan transactions for renewable energy, clean tech, and other sustainability focused projects Collaborate with the Project Finance team to structure, fund, and monitor the construction of complex infrastructure and climate tech projects Assist in arranging tax equity bridge loans and back leverage debt financing

Compliance Improvement Analyzes external laws and regulations as well as internal processes and systems. Aids the development and revision of policies, procedures, services, products, and systems that support regulatory compliance. Communicates changes to business partners and supports implementation of necessary changes to impacted business areas. May assist special proj