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  Emotionally Intelligent Leaders Ignite Passion and Performance
by Dr. Maynard Brusman - Mar, 2016
Look at today’s top-performing companies, and you’ll inevitably find a high degree of employee engagement. From frontline workers to CEOs, people are passionate about their companies’ purpose, values and mission. Most workers are motivated to give their best and often go beyond what’s required. Some are lucky enough to work for companies that are consistently designated a “best place to work.” But for countless other org...
 
  Executive Job Search: What Does It Really Take?
by Abby Locke - Mar, 2016
You are energized, excited, positive and motivated – you have finally made up your mind to find a new job and you are off to a great start. Fast forward to 3 months, 6 months and even 18 months later. How do you feel? What is your energy like? Are you still excited about the possibilities. Starting a new job search is like starting a new relationship. It requires us to be open, to be vulnerable, take chances even at the...
 
  Why Customer Experience Is Literally Everything
by Alexandra Levit - Mar, 2016
To business futurist Brian Solis, capturing an audience’s heart, mind, and spirit is mandatory. I had the pleasure of speaking with Brian Solis, principal analyst at the Altimeter Group, who has written a book that’s not really a book. X: Where Business Meets Design looks more like a sexy app than a business how-do, but it still does a great job explaining why customer experience, more than any other business priority, defi...
 
  Winning at Working: Grow Thick Skin
by Nan S. Russell - Mar, 2016
There’s a line in the movie Gracie that I love. Gracie is a teenager in the 70s who is competing for a spot on the boy’s high school varsity soccer team. In one scene, dejected and on the verge of giving up, her mother, played by Elizabeth Shue, tells her, “If you want to limit yourself, that’s fine. But don’t let other people do it for you.” Most of us do an impressive job of impeding our own paths with our detrimental sel...
 
  5 Must-Know Tips For Working With Your Friends
by Lindsey Pollak - Mar, 2016
We often think about workplace relationships in terms of buzzword-y concepts like “mentor” or “networking.” But most of us realize our work squad should also include workplace friends — someone you can grab lunch with or commiserate over a work fail. I’ve met some great friends at work through the course of my career, particularly in the early years when we were all starting out. But just like friendships outside of work, f...
 
  Why The Annual Review Process Damages Employee Engagement
by Kathy Caprino - Mar, 2016
Throughout the 18 years I worked in corporate America, at numerous organizations and in many different roles, there was one process that never changed – the annual employee review. Anyone who’s ever been reviewed in this way knows that it’s a lack-luster experience at best, devastating at worst. Unfortunately, managers rely on this one opportunity each year to tell employees how they are faring in the eyes of management, often...
 
  What To Do When It's Hard To Get Things Done
by Marshall Goldsmith - Mar, 2016
When we make plans for the future or even just today, why do we so seldom, if ever, plan on distractions? Why do we make our plans as if we are going to live in a perfect world and be left alone to focus on our work or family or whatever it is that we?re hoping to accomplish that day? This state of being able to completely focus without distraction on whatever task we assign ourselves for the day has never happened in the p...
 
  5 Essentials for the "Office" of the Future
by Alexandra Levit - Mar, 2016
Yesterday I traveled to the Gil Hatch Center for Customer Innovation in Rochester, NY to talk with my partner Xerox and visiting press and analysts about the future of work and office technology. Given that the office isn?t a necessary a physical location anymore, both software and hardware must be configured to be used effectively and efficiently by a growing virtual, mobile and contract workforce. Whether you are an enterpri...
 
  Why ADHD IS Wreaking Havoc On Your Life and Business, and What To Do About It
by Kathy Caprino - Mar, 2016
Part of the series "Living and Working Better" As career coach (and former therapist), I've worked with hundreds of professionals who've shared the intimate details of how they live and work, day by day. In these vibrant and detailed descriptions, I can often catch glimpses of how they are operating that they cannot themselves see. For example, I can detect the signs of ADHD in adults who have been "diagnosed" or labelled a...
 
  Confessions Of A Gen X Manager
by Lindsey Pollak - Mar, 2016
Lately at speaking events I've been hearing some complaints from Millennials about their Gen X bosses. Because Gen Xers are only a few years older than Millennials, the younger group is often surprised that members of the older cohort my contemporaries aren't always as supportive and attentive as millennials might want or expect. While this post only represents the views of one Gen X manager, you might find them valuable in un...
 
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