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  Communication is a Leading Indicator of Financial Performance
by Suzanne Bates - Dec, 2009
I’m often asked how you measure the impact of better communication on your company’s success. Watson Wyatt recently published a 2009-2010 survey that shows communication is a leading indicator of financial performance and a driver of employee engagement. According to the survey, companies that have highly effecctive communicators had 47% higher total returns to shareholders over the last five years compared to firms that are t...
  The Hidden Benefit of Employee Empowerment
by David Lee - Dec, 2009
First off...sorry for the BusinessSpeak cliche "empowerment", but it's the quickest way to get the point across... In searching through my notes for an upcoming seminar on how to boost morale and lower stress, I came across an article from Inside 1to1 - the marketing folks - that had a great reminder of what happens when you enable your employees to: Feel the thrill of victory, rather than the agony of defeat Here's a...
  Want to Get Things Done? - Follow Up
by Dwain Celistan - Dec, 2009
Follow up is critical in business. Most meaningful business issues, agreements and/or transactions are not completed in an hour. They usually require more than one contact point for completion. Advancing typical projects and relationships occur over time. To reach your goals, there needs to be follow up. This is a proven approach to keep projects moving forward in a thorough and high quality manner. The same holds true for...
  Tick, Tick, Tick
by Karen Burns - Nov, 2009
Doncha hate meetings? Most do. But even though they’re often an enormous waste of time, meetings still happen in every business, every day. Consider these ways to make meetings shorter. Some are so obvious it hurts. Some are sort of mean. Only hold a meeting if it’s really necessary. Duh. But how many completely useless meetings have you been to? Start on time. Punish latecomers. Charge them a buck. Make th...
  Principles of Being an Effective Manager
by Debra Wheatman - Nov, 2009
Being a successful manager that is respected and well liked has more to do with common sense than people think. An effective manager also contributes to the organization’s success. Here is some information to help you develop or hone your style to facilitate a strong internal presence and enhance your likelihood for success: Presence: Do people run for cover when you walk into a room? Your body language plays a very importa...
  You Can Survive the Micromanager
by Amanda Guralski - Nov, 2009
Get your boss to lighten up You find yourself wondering during your workday why you are preparing yet another seemingly useless report. Or your boss is in your cubicle a dozen times a day for weeks on end, and you’re not even currently working on a tight deadline. Or your manager seems obsessed about how you do you job and not about the quality of your work or your results. Lastly, your manager seems to want to control y...
  Help Your Team Deal With Change
by Phil Gerbyshak - Oct, 2009
Recently I had a conversation with a Twitter friend about a change his team was about to go through. Here’s how the advice and how you can help your team deal with change. Change isn’t easy, but if you do it right, you can minimize the long-term pain your team will go through as a result of the change. 1) Explain why you’re making the change – Why are you making the change? Your team probably thought everything was goi...
  Speak like a CEO: The Wisdom of a Chinese Proverb
by Suzanne Bates - Oct, 2009
This week I've been thinking about that saying, 'lead by example'. The origin of this well-worn standard is a Chinese proverb, yi shen zuo ze, which means 'to set a good example,' or 'set yourself as the standard.' For thousands of years people have known that a leader's actions must match his or her words. As I have discussed in the 8 principles of Motivate like a CEO, great leaders walk the talk. But is that enough?...
  Tips On How To Share Leadership Lessons With Stories
by Suzanne Bates - Oct, 2009
This week I was in Dallas at the Network of Executive women, to deliver a workshop on Storytelling for Business Leaders. We talked about how to become a great storyteller and share leadership lessons through those stories. You wouldn’t believe the number of executives who came up to me afterword to tell me this is exactly what their companies are asking them to do. Top companies have come to embrace the idea that their le...
  Training Leaders to Handle Uncertainty: Moving from Knowing to Not Knowing
by Gary Cohen - Oct, 2009
When the Dow Jones industrial average goes from over 14,000 to under 7,000 in roughly a year's time, not much is certain. Will your chief supplier survive the credit crunch? Will customers return to their old spending habits or continue to conserve? Is another industry primed for a crash? Our government has shown far-reaching power—rescuing companies it deemed too big to fail and letting others succumb to market forces. Wil...
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