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  3 Employee Training Tips for Managers
by Mary G. White - Apr, 2009
When you became a manager, there's a good chance that you didn't realize that providing employee training would become a major portion of your job. However, it's a fact that teaching is an essential function of every managerial job. When you're in charge of managing and motivating other workers – no matter how small or large your team may be – training is something that you're going to have to do on a regular basis. Provid...
  Spotlight on Leadership: How to Achieve Exceptional Team Performance
by Liz Bywater, PhD - Apr, 2009
We live in extraordinary times. The economic, social, and political landscapes are in flux across the globe. Job security is on the decline. People are working harder than ever, taking on more responsibility, with fewer resources, and feeling tremendous pressure to perform. There has never been a greater need for exceptional leadership. Spotlight on Leadership will highlight the essential skills of outstanding leadersh...
  Lead or Be Led
by Chris Makell - Feb, 2009
It’s a well worn line in the history of business…you either lead or be led. But you and I both know that leadership has so many levels, angles and dimensions. Today you can lead, tomorrow - led. So as a leader, you are called upon to lead, daily. It is part of who you are. You are providing teams and colleagues with direction, advice and guidance. You create policy and set the tone. You are driving the actions and people to...
  Step Boldly!
by Chris Makell - Feb, 2009
This year over ½ million managers will enter new positions in Fortune 500 companies alone. And certainly with the challenges this economy presents, that number could be larger! This shift may include taking on new leadership roles or starting your own business. In any case, it requires both a personal and professional plan of approach in order to create a stress-less, seamless and productive transition. As a leader in your...
  The “Vision Thing” - Critical to Accelerating Women’s Careers
by Suzanne Bates - Feb, 2009
In today’s economic environment, companies need great leaders. Yet lately much public conversation has focused on whether our economic crisis has been partly the result of too much “leadership testosterone,” both on the trading floors and in the boardrooms of banks and investment firms. Would a more balanced male-female presence have made a difference in averting the current crisis? Many, many experts agree that ideal corpo...
  Why Leadership That Counts Is Needed Now, More Than Ever…
by Chris Makell - Feb, 2009
Lehman Brothers, AIG, Bank of America buys Merrill Lynch, the housing crisis, mortgage mess, fuel and food costs, on and on… While it looks dire, the times are creating opportunities for more people to become true leaders – not just in business, but in their lives. Let’s examine leadership from the two perspectives, personally and professionally to see where you can gain the most from these changing times. The current Wa...
  Eight Steps To Soften The Blow When You Have To Fire Someone
by Ramon Greenwood - Feb, 2009
Firing people is a tough and unpleasant task no matter how you slice it and dice it. Career paths are disrupted. Hopes for career success are dashed. But when it's necessary, there are eight steps you can take to soften the blow: 1. Deliver the bad news in a face-to-face meeting whenever possible. The boss has to do it. There can be no delegation of this responsibility. It is desirable to have one other person present, e...
  Communication Strategies for Uncertain Times
by Liz Bywater, PhD - Feb, 2009
Like millions of Americans - perhaps like you - I sat in front of the television on January 22nd, watching the inauguration of the 44th President of the United States. I listened with rapt attention to the speech of the new Commander in Chief, eagerly awaiting words of strength, direction, and hope. While the President's stage was grand and his audience vast, his task was that of every leader facing uncertain times - to co...
  How Do You Handle Complaints? I Thought So...
by Alice Adams - Jan, 2009
I don’t care how long you’ve been in the business or what a nice person you are. It doesn’t matter. Human nature causes all of us to have a problem when someone complains about us – what we didn’t do correctly…or what we did do that they didn’t like. So how do we handle these nasty intruders into our otherwise perfect, professional worlds? Cock-eyed optimists and some self-help gurus would say, “Look at every complaint a...
  The Best Way to Communicate in the Workplace
by Lindsey Pollak - Jan, 2009
Today's wireless world offers an endless array communication choices, giving businesses and individuals a myriad of efficient options to keep in touch with the rest of the world. But in many cases, the proliferation of choices has also blurred the rules of professional protocol. The way you choose to communicate at work has now become as important as what you say when you communicate. Check out this scenario: Kylie...
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