When It Comes to Time, Great Business Minds Don't Have to Think Alike
by Alexandra Levit - Aug, 2014
Do you think of time as flexible or a resource that can be wasted? Determine your business's time culture, and get your employees in line with your clock. In her book The Culture Map, global workplace expert Erin Meyer talks about one particular keynote speech she had to give to an audience in Brazil. Her remarks were slated to last 60 minutes, but the client said she could take all the time she needed. Meyer didn’t quit...
Change is Coming: 6 Ways to Manage Your Team Through the Chaos
by Dale Kurow, M.S. - Aug, 2014
Change can ruffle the feathers of any company making it a great time for good managers to shine. An effective leader helps ease team tensions while paving the way for open-minded, forward thinking; providing both a safe space for employees to feel secure and a growing company that nurtures change. But saving the day is easier said than done so if you’re facing impending change and are uncertain about its possible effects, s...
How to Create a Culture of Fearless Innovation
by Robin Fisher Roffer - Dec, 2013
Quality and customer service are no longer differentiators. Innovation is what creates a sustainable competitive advantage. I’m feeling like the word “marketing” should be retired. I know this may sound like blasphemy to most of you, but what I see driving success in large corporations and in small businesses is not traditional marketing, it’s culture. The American Marketing Association defines marketing as “an activity,...
How Supervising a Small Group Prepares You for the Big Stage | Learning to Lead
by Dawn Lennon - Mar, 2013
Bad supervisors are everywhere. Some know they’re bad and don’t care. Some are clueless. But most desperately want to do better. Most of us don’t want to go to work and be known for doing a poor job. Too often, new supervisors were great technical performers inexperienced in how to lead others. Once they’re in the job, they discover that their success is measured by how well others perform under their direction. Th...
The 5 Disciplines of Genius-Makers
by Dr. Maynard Brusman - Dec, 2012
Some bosses make us better and smarter by eliciting and revitalizing our intelligence. Others seem to stifle intelligence and capability, always wanting to be seen as the smartest person in the room. They suck the energy out of the team, whose members end up looking or feeling dumb. IQs seem to drop, and meeting times double. Multipliers follow five principles to bring out the best in people. Each allows workers to stretc...
How To Become Memorable
by Deborah Brown-Volkman - Nov, 2012
What do you want to be remembered for? Think about a few top executives whom you admire. Ask yourself what makes them memorable. It’s likely you can think of specific qualities, expertise or accomplishments for each. Now, think about your own career. What are you admired for? As an executive, you have already accomplished a great deal in your career. But not every executive is influential within their own industry or hi...
Genius or Genius-Maker? How Smart Leaders Bring Out the Best in People
by Dr. Maynard Brusman - Nov, 2012
I’ve learned over the years that my most inspiring executive coaching leadership clients are congruent with how they feel and what they say. They get excited in my office telling me inspiring stories that engage their people. They are honest, humble, optimistic, and forward thinking. Emotionally intelligent leaders know that creating a workplace culture and climate where emotions are appropriately expressed increases engage...
How to Give an Effective Performance Review
by Heather Mundell - Oct, 2012
Most of us crave meaningful feedback at work. It's natural to want validation and acknowledgment for our accomplishments, and many of us wish we could hear constructive criticism more often to help us learn and grow. Yet the tool that organizations give managers, the dreaded performance review, is pretty universally loathed. Most managers aren't well-trained on how to give effective feedback. They forget the importance of...
Three Master Skills for Managers
by Heather Mundell - Oct, 2012
By the time managers and small-business owners call me, they’re pretty frustrated and discouraged. They’re a good fit for their job. They’re well-respected. And they’re struggling. Typically the struggles look something like these: • Underperformers on the team • A demanding boss who’s never pleased • Too many projects and not enough resources • Exhaustion While each struggle is unique, there are three skills t...
360° Answers: Should Managers Ignore Minor Offenses?
by Alexandra Levit - Oct, 2012
Each of our workplace experts has weighed in on the following question from a reader to give you four points of view. Here’s the question, with our experts’ responses below: "As a manager, I know how to handle big performance issues; people need to be warned, given time to improve, and then either shape up or ship out. I’m wondering, though, about less severe issues and how to properly handle them. One of my bigges...
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