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  Ignoring Sexual Harassment Just Got More Expensive: 5 Tips To Prevent Lawsuits
by Judith Lindenberger - Nov, 2007
My first job after graduate school was working for the federal government in the Office of Personnel Management (OPM). A few months into the job, a woman air traffic controller sued her boss and co-workers in the Federal Aviation Administration (FAA) for creating an offensive, intimidating and hostile work environment at the tune of $1 million dollars. She alleged that they sent pornographic photos across the screen of her com...
  Peer Support Groups: A Golden Opportunity for Your Managers and Your Organization
by Judith Lindenberger - Nov, 2007
Published in OD/Leadership News March 2007 Developing the leadership skills of managers across your organization creates a wealth of new opportunities and a common language of leadership. No single program experience builds strong leaders better than peer support groups. Peer support groups can help managers succeed more and work less. Most managers have few resources and few places to turn to get advice on marketing, st...
  The FAQs on Effective Appraisals
by Judith Lindenberger - Nov, 2007
How often should you conduct a formal performance appraisal? During a staffer’s first year with your organization, meet quarterly. Once he or she has settled in and is doing well, twice a year is enough. Just make sure that in between times you talk routinely—especially after a great success you want to reinforce or a big screw-up you want to correct. How long should an appraisal meeting last? The basic answer: as long...
  Truth or Consequences: How to Give Performance Feedback
by Judith Lindenberger - Nov, 2007
In the bestseller, Good to Great, Jim Collins discovered that, "the good-to-great companies continually refined the path to greatness with the brutal facts of reality." And, in his recent autobiography, Jack Welch reports that he spent about half of his time on people: recruiting new talent, picking the right people for particular positions, grooming young stars, developing managers, dealing with under performers, and revie...
  What Corporate America Can Learn From Physicians: It's All In How You Treat People
by M. Penny Levin, Ph.D & Judith Lindenberger - Nov, 2007
Published in OD/Leadership News, ASTD, June 2006, HR Fact Finder September 2006, Office Solutions July 2007 Recently, the literature in medical economics has caught up with conventional wisdom in terms of medical malpractice lawsuits. What has become apparent is that people are less likely to sue doctors whom they believe have acted in their best interest and who communicate with them clearly and kindly. In plain English,...
  What do You Mean My Organization Is A Stepping Stone? Using Mentoring to Attract and Retain the Best
by David Watson & Judith Lindenberger - Nov, 2007
Published in June 2007, HR Fact Finder August 1, 2007, Associations Now August 2007, Practice Manager December 2007 and OfficeSolutions January 2008. I remember the moment I swore that I would always value my employees. It was the late 90s, I was the head of sales and my boss was sitting across the table. “Sales people are a dime a dozen,” he said. “I could replace anyone working here tomorrow...
  Make The Most Of Your Meetings
by Judith Lindenberger - Nov, 2007
Typical managers spend nearly 40% of their work hours in meetings, not to mention the time spent preparing (and recuperating). A survey of business leaders showed: 33% of time spent in meetings is unproductive 75% of the respondents said it is “almost essential” to have an agenda, yet they use them only 50% of the time Only 64% of meetings achieve their intended outcomeA disciplined approach to making the most of meet...
  How Real Women Get Ahead
by Judith Lindenberger - Nov, 2007
Published in HR Keystones July 2006 Forget what you heard about “being one of the boys,” “having it all,” and “going for the jugular.” Here is how real women get ahead. Get In Line According to Catalyst’s 2002 Census of Women Corporate Officers and Top Earners, women fill less than ten percent of line positions held by corporate officers and just 5.2% of top earners at Fortune 500 companies are women. Is there a corre...
  Reducing Sales Turnover
by Dr. Wendell Williams - Oct, 2007
Solutions to two common problems Much of my career has been spent managing, training, and hiring salespeople. In almost every organization, it seems that well-meaning sales managers hinder the hiring process, salespeople actively resist training, and high turnover is the norm. Nowhere have I seen this trend more exaggerated than in financial services. The sales turnover numbers in this industry stagger the imagination....
  Integrating The Internet Into Conflict Management Systems
by John Ford - Oct, 2007
The Internet and email have changed the environment in which organizations operate. Email allows messages to be sent with ease and speed. The Internet gives unprecedented access to a wide array of information. This changing technological landscape has not only impacted employees, but also the customers, vendors, shareholders and bureaucrats with whom they interact. While email and the Internet may have increased organizational...
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