A number of factors play a role in the success of your career, whether it has to do with knowledge, skill or even a bit of luck. However, personality traits and behaviors may add as much of a benefit as anything else. Mel Carson, founder of Delightful Communications, talks to Tim Muma about the ways in which true confidence and sincerity improves your career standing. Mel gives the listeners detailed examples of how these characteristics come across and what you can do to make them work for you.