The Service Delivery Manager will be responsible for overseeing daily operational success and supporting the team in identifying, researching, and resolving technical problems throughout the organization. The role will work closely with all members of the IT department and 3 rd party partners to deliver high quality and timely service to our internal and external customer

At Ports America, the Assistant Operations Manager DMT is part of the front line management team and will effectively direct, plan and supervise the duties associated with terminal operations and staff. This includes ensuring efficient, safe, and productive operations for assigned customers, terminal area, and cargo type. The Assistant Operations Manager DMT is responsibl

At Port Newark Container Terminal, the Vice President of Information Technology leads the local technology team and establishes the strategic direction of the PNCT Information Technology & Cyber Security platforms. The role leads all IT related activities in regard to integration of software, new technology, and business processes for PNCT and identifies key business requ

The Sr. Network Engineer is responsible for designing, building, and maintaining Ports America's mission critical data and voice infrastructure. In this hands on position the Sr. Network Engineer will regularly design wired and wireless networks in a variety of different locations. The Sr. Network Engineer will access and configure routers, firewalls, switches and other n

The Billing Supervisor leads a team of billing specialists, in the billing activities associated with customer invoicing and revenue management. Essential Duties Manages the hiring, performance and development of dedicated team of billers Supervises and coordinates effective/timely preparation of monthly invoices and accurate billing adjustments Drives accountability and

At Port Newark Container Terminal, the Equipment Services Manager is responsible for overseeing the overnight shift maintenance efforts across the organization. Manages maintenance activities for the upkeep of power equipment, cranes, vehicles, and reefer operations support. Oversees a range of maintenance activities, plans, and manages the Mainpac CMMS system. Resolve pr

At Ports America, the Assistant Operations Manager is part of the front line management team and will effectively direct, plan and supervise the duties associated with terminal operations and staff. This includes ensuring efficient, safe, and productive operations for assigned customers, terminal area, and cargo type. The Assistant Operations Manager is responsible for pa

The Staff Internal Auditor will assist members of the Internal Audit Team in implementing the strategic objectives of the Internal Audit Department by performing tests of the Company's internal controls and processes to ensure that they are adequate, functional, and adhere to regulatory requirements, as well as established organizational policies and procedures. DUTIES AN

At Ports America, the Assistant Operations Manager is part of the front line management team and will effectively direct, plan and supervise the duties associated with terminal operations and staff. This includes ensuring efficient, safe, and productive operations for assigned customers, terminal area, and cargo type. The Assistant Operations Manager is responsible for pa

Independently handle support tickets and communicate cross functionally to provide appropriate solutions. Resolve customer issues across a variety of applications. Work hands on to troubleshoot and debug application issues. Serve as the primary point of contact for internal customers. Maintain a deep understanding of a large number of applications. Provide prompt and effe

At Ports America, the Assistant Operations Manager is part of the front line management team and will effectively direct, plan and supervise the duties associated with terminal operations and staff. This includes ensuring efficient, safe, and productive operations for assigned customers, terminal area, and cargo type. The Assistant Operations Manager is responsible for pa

Independently handle support tickets and communicate cross functionally to provide appropriate solutions. Resolve customer issues across a variety of applications. Work hands on to troubleshoot and debug application issues. Serve as the primary point of contact for internal customers. Maintain a deep understanding of a large number of applications. Provide prompt and effe

Implement a comprehensive learning and development strategy aligned with Port America's overall goals and objectives. Drive key priorities, initiatives, and long term plans to progress the learning and development function. Partner with Leadership and HR to define changing learning opportunities and alignment of programs to improve participant performance outcomes. Ensure

This position performs a variety of administrative and staff support duties which require a range of skills and knowledge of organizational policies and procedures. Specifically and particularly, the position will coordinate with the vessel operation teams and order ILA labor on a daily basis (including weekends and holidays). Verbal communication with all involved in our